Shipping policy

Thank you for shopping with Axaro Shop. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website: https://axaro.shop.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed on weekends or public holidays.
  • During high-demand periods, processing times may be slightly delayed.

2. Shipping Time

Estimated delivery times:

  • India: 5–12 business days
  • International Orders: 7–21 business days

Delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Customs processing
  • Supplier handling time

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email (if tracking is available).

Please allow 2–5 business days for tracking information to update.

5. Delayed or Lost Packages

While we work with reliable shipping partners, delays can occasionally occur due to:

  • Weather conditions
  • Customs inspections
  • Courier service disruptions
  • Incorrect shipping information

Axaro Shop is not responsible for delays caused by external shipping carriers.

If your package appears lost, please contact us and we will assist you.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided and the order has already been shipped, we may not be able to offer a refund or replacement.

7. Customs, Duties & Taxes

For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

8. Multiple Shipments

As a dropshipping business, products may be shipped from different suppliers or warehouses. Therefore:

  • Items from the same order may arrive separately
  • Delivery times may vary per product

9. Contact Us

If you have questions regarding shipping, please contact us:

Email: support@axaro.shop
Website: https://axaro.shop